Automated digital client onboarding
Supercharge your client services with Onboard, the digital client onboarding solution from Tiller.
Contact usBook a demo >Speed up onboarding
Improve client experience and expand your appeal to bring on the next generation of digitally native users.
Boost your efficiency
Enjoy greater efficiency and increase operational productivity, all at a reduced cost. Screen new clients in minutes not hours or days.
Simplify compliance processes
Meet your ID&V, KYC and AML compliance requirements securely and at speed for the ultimate in peace of mind.
Automate your onboarding
Automate the entire process so your ops team can focus instead on admin tasks requiring manual intervention and/or customer issues needing that all-important human touch.
Enhance client experiences
Remove disjointed signing-up processes by giving clients complete control over their onboarding on a device of their choosing.
Increase conversion rates
Strip out the ‘busywork’ that saps conversion rates in traditional onboarding methods. Automatically pre-fill forms and reduce the need for rekeying of data by the client.
Expand your appeal
Expand your brand’s appeal to the next generation of digitally native clients by deploying a modern, intuitive digital onboarding process.
Bring it together
Onboard your new or existing clients with a single digital workflow. You'll be able to receive information on one centralised system, and turn paper processes into efficient digital processes.
Our solution.
Onboard
Run ID&V, KYC and AML checks on new and existing clients digitally with a single efficient client-facing workflow. No more paper processes of manual data processing.
Identity Check
Confirm client identities in moments with our fast, secure and easy to use ID authentication service, Tiller Identify, that offers facial recognition and liveness checking.
Speed up onboarding
Streamline your Know Your Customer processes by making it easier for clients to prove their identity quickly and effortlessly.
Reach more clients
Increase your global client reach by gaining instant access to Tiller’s database of 1,900 ID documents from across 181 countries.
Simplify compliance processes
Meet your ID-related compliance requirements securely and at speed for the ultimate in peace of mind.
Drive up conversions
Make life simple for users with a service that guides them through how to complete ID checks correctly, removing the frustration caused by ID rejection.
Reinforce in-transit security
Remove the need to send documents back and forth between your offices and the client’s home, eliminating risk as well as saving time and money.
Improve data quality
Allow customers to search and instantly validate their address in real-time, every time to ensure you’re always working with the most accurate data.
Search at speed
Optimise your data flows by leveraging our real-time search and address validation service, designed to reduce errors and collect 100% genuine addresses.
Boost conversion rates
Strip out the ‘busywork’ that saps conversion rates with addresses that automatically pre-fill as the customer types, reducing the need to enter complete personal details.
Integrate with ease
Choose either our standalone or API-integrated installations that give you the flexibility to use your pre-existing workflows if required.
Reduce carbon levels
Use our digitally verified addresses in 53 countries to eliminate unnecessary paperwork and expensive postage costs for you and/or your client.
Identify bad actors
Quickly and accurately identify clients who may pose a risk with automatic checks carried out across hundreds of government sources and international watchlists.
Screen in real-time
Gather intelligence on potential clients and businesses, verifying their credentials in real-time, to remove any potential risk to your company.
Strengthen your profiling
Avoid hidden or overlooked gaps in client data that might be missed if relying exclusively on manual checking processes.
Reduce risk exposure
Manage – or reject – signups of potentially high-risk clients more effectively, no matter where they are based in the world.
Stay compliance focused
Enjoy the peace of mind offered by Tiller’s data sets that are constantly checked against multiple reliable sources so you always remain compliant.
Access data everywhere
Take advantage of our outstanding connectivity with all your checks made securely available across the devices and channels of yourchoice.
Monitor more closely
Capture accurate bank account data ‘on the fly’ so you’re always kept up-to-date and shielded from any potential risk posed by a new client.
Stay vigilant 24/7
Be reassured that any expired information – or detected changes made by the client – automatically triggers a request for them to resubmit information for re-verification.
Remove data danger
Reduce fraud, errors and the business risk associated with storing out of date or incorrect client data that would otherwise leave you exposed to compliance risks.
Monitor on the fly
Run real-time checks on any individual datasets you hold – or batch check multiple sets – to ensure all client information and verifications are up to date and risk-free.
Automate due diligence
Benefit from our identification, verification and ongoing monitoring of every single client with zero manual input required from your company so your data remains compliant.
Excel in audits
Be reassured the data you hold is totally accurate so audits are effortless and stress-free, leaving you to focus on what you do best – running your business.
Gain better insights
Go from macro to micro in moments with our data status overviews and analysis of all the client data you hold, designed to help you understand any data dependencies.
How it works.
Harnessing digital to sign up new clients
Switch from paperwork, face-to-face interactions and manual checks to one digital workflow to onboard new and existing customers.
All-encompassing capability
Onboard supports a wide range of client onboarding types:
Personal accounts
Support for joint & corporate accounts, including ongoing reviews.
Supports legal entity accounts and significant person verification.
Significant persons verification (e.g. directors, trustees, beneficiaries, shareholders etc, including nested accounts)
Global reach
Onboard global clients digitally.
Multijurisdictional automated background, sanction and PEP checks on individuals.
Online biometric identify verification on individuals against 1,500 different types of ID documents.
International address verification capability across 173 countries.
Operationally efficient
Core' out-of-the-box functionality, with built-in ability to adjust and adapt processes to match your business structure. Remove the headache of onboarding.
The operations dashboard provides a complete centralised view of all onboarding processes, bringing transparency to operational staff and clients.
Straight-through processing (STP). End-to-end processing of data for ID&V, without the need for re-keying or reformatting data.
Built-in workflows. Out the box workflows lets, you start onboarding customers immediately.
Stay connected.
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